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Terms & Conditions

There is no contract between Incredible Destination Management Services Pvt Ltd and the client until Incredible Destination Management Services Pvt Ltd has received the payment in accordance with the procedures laid down under payment terms and conditions. The client will have to study, follow and abide by the terms and conditions of Incredible Destination Management Services Pvt Ltd and absolve Incredible Destination Management Services Pvt Ltd of any claims for not understanding / reading the same.

PAYMENT
All cheques / demand drafts / Bank Transfers / Credit Card Payments must be made payable to “IDMS Pvt Ltd “ Payments made by Indian nationals, resident in India are governed by the rules and regulations of the Reserve bank of India.

AMENDMENT
All bookings once confirmed by you are not amendable. Transfer from one tour / service to another will be treated as cancellation and the relevant cancellation charges will apply and a fresh booking will have to be made.

UNUSEDSERVICES
No refund will be made for partially utilised / unutilised services.

CANCELLATIONS & REFUNDS
In the event of any cancellation, the initial deposit amount paid shall stand for forfeited and further cancellation shall be levied as per the terms and conditions on the relevant products. All refunds will be payable in Rupees. If your visa is not granted by the issuing authorities, the applicable cancellation fees will be payable. The cancellation must be intimated to us in writing.

TRAVEL DOCUMENTS
Obtaining passports and visas shall be the sole responsibility of the passenger, who hereby undertakes not to hold Incredible Destination Management Services Pvt Ltd liable under any circumstances whatsoever, for visas not applied for, refused and/or delayed documents and/or entries to/from the countries visited, for the sole responsibility to grant the travel documents rests and vests with the authorities concerned. Without prejudice to the above preceding clause, an express notice is given to all concerned by Incredible Destination Management Services Pvt Ltd that they shall only assist passengers in securing and obtaining the necessary travel documents to the best of their ability.

INSURANCE
We strongly recommend that all our clients take travel insurance but not limited to cancellation, delays, loss of deposit, medical expenses, personal accidents, loss of baggage and personal effects. Incredible Destination Management Services Pvt Ltd makes it a condition that the client is fully covered by life, property and medical insurance policy without which Incredible Destination Management Services Pvt Ltd cannot be held responsible for any claims.

RESPONSIBILITY
All tour departures, itineraries, flights and hotels are subject to change with or without notice, as they are based on current schedules of transportation companies concerned.

All prices are subject to increase based on revision in fares and fluctuations in the exchange rates. In case of any increase, passengers will have to pay the difference.

Timings of conveyance are subject to change and consequently may be revised at any time. The itinerary is subject to alteration before or during the tour with or without notice.

Incredible Destination Management Services Pvt Ltd does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strike, quarantine or other causes howsoever caused and all such losses and expenses caused must be borne by the passenger.

All arrangements for the services are made by Incredible Destination Management Services Pvt Ltd in their capacity as agents only for and in the interest of the passengers, with respect to any air/land/sea transportation and hotel which may be included in the program, and as such, holds itself absolved of all liabilities for any injury, delay or damage from any cause, whatsoever, for which the passenger, by signing this contract undertakes to absolve Incredible Destination Management Services Pvt Ltd and/or its representatives from any legal claims.

All services are subject to the conditions and regulations referred to in the time tables, books, bills and notices of the companies concerned on whose airlines, steamers, railways, coaches and other transportation the passenger travels and the passenger by accepting Incredible Destination Management Services Pvt Ltd or any other service, agrees that the firms and the companies concerned shall not be held liable for any loss, damage, injury, delay or detention caused howsoever.

All services & tours are subject to the rules & regulations of the Reserve Bank of India and Government of India and will operate as per the prevailing regulations & permissions being granted for such tours and services.

The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes and conveyances. The passage contract in use by the concerned when issued, shall constitute the sole contract between the airlines and the purchaser of such tickets.
Any disputes arising out of/or in connection with the services, are subject to Indian Laws and the courts in Mumbai alone shall have jurisdiction.
No person other than the one authorised by Incredible Destination Management Services Pvt Ltd, in writing, has the authority to vary, add, amplify or waive any stipulation, representation term or condition in the brochure.

Incredible Destination Management Services Pvt Ltd shall in no circumstances whatsoever be liable to the Client or any person travelling for:

a) Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and or damage or any misadventure howsoever caused.

b) Any act, omission, default of independent contractor such as hotelier, hotel owner, owner of any airlines or shipping company, railway, ferryboat owner, operator, coach owner, operator, etc. or any other person or by any servant or agent, employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person travelling with him, howsoever caused.

c) The temporary or permanent loss of or damage to baggage or personal effects howsoever caused, in this condition, the expression "howsoever caused" includes negligence on the part of any person except the negligence on the part of Incredible Destination Management Services Pvt Ltd.

No liability on the part of Incredible Destination Management Services Pvt Ltd arising in any way out of this contract in respect of any tour, holiday, excursion facility, shall exceed the total amount paid or agreed to be paid for the tour/holiday and shall in no case include any consequential loss or additional expense whatsoever.

Each of these conditions shall be severable from the other and if any provisions were invalid, illegal or not enforceable the remaining provisions shall nevertheless have full force and effect.

COMMUNICATION
The communication directed at the address of the Client as disclosed to Incredible Destination Management Services Pvt Ltd, shall be deemed to have been communicated to the client. Travel agent through whom a client books will act to relay information from client to Incredible Destination Management Services Pvt Ltd and vice versa. Incredible Destination Management Services Pvt Ltd shall not be responsible for any error on part of such travel agent in this regard.

FORCE DE MAJEURE
Incredible Destination Management Services Pvt Ltd shall not be responsible and/or liable for any damage caused to Client due to reasons beyond the control of Incredible Destination Management Services Pvt Ltd (force majeure / Vis majeure) no liability on the part of Incredible Destination Management Services Pvt Ltd arising in any way out of this contract, in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday and shall in no case include any consequential loss or additional expenses whatsoever.

IMPORTANT
Each and every party/or passenger (hereinafter called Client), shall deal with Incredible Destination Management Services Pvt Ltd on an express and specific condition and understanding that notwithstanding any clause, provision, custom or usage, Incredible Destination Management Services Pvt Ltd shall not be liable to in any manner whatsoever in connection with the documentation, baggage, registration, reservation, transportation, insurance, accident, delay, cancellation, suspension, improper arrangements or any other eventuality. The Client dealing with Incredible Destination Management Services Pvt Ltd shall be bound by this specific understanding and shall not bring, make or raise any action, demand or claim against Incredible Destination Management Services Pvt Ltd and/or its employees, Directors and shall also indemnify Incredible Destination Management Services Pvt Ltd, if any claim is made or action is brought by any party claiming through the client against it because of his dealing with Incredible Destination Management Services Pvt Ltd I and shall always keep Incredible Destination Management Services Pvt Ltd and or its employees fully indemnified against any claims howsoever caused.

No claim or complaint of whatsoever nature and or any claim for damages shall be entertained and or admitted for consideration if lodged with the company beyond 30 days of end of our services and beyond 7 days at the end of package tour services. Whilst every effort has been made to ensure that the information contained in the Incredible Destination Management Services Pvt Ltd brochures / websites / communiqués is correct at the time of going to press / being published, Incredible Destination Management Services Pvt Ltd reserves the right to vary, amend, cancel, withdraw, change the operator, services.

SUPPLIERS’ ALTERATIONS TO TOUR ITINERARIES :
• In the event of material alterations by a supplier to a proposed tour booked by you, you may be given the option of cancelling the tour without penalty, but this is not guaranteed. The right to cancel is subject to the terms and conditions of the supplier. Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to your tour.

FARES AND PRICES :
• All airfares and prices quoted are subject to availability at the time of booking. Prices are subject to change until full payment and tickets are issued. Prices are quoted per person unless Incredible Destination Management Services Pvt Ltd advises otherwise .The prices set out on the Website may not include taxes, airport charges, and other additional costs, such as fuel levies, surcharges for internet bookings and seasonal surcharges. You will be notified of applicable taxes, airport charges and other charges when you have made a booking with Incredible Destination Management Services Pvt Ltd and your booking is confirmed. Such taxes and charges are subject to change until tickets are issued. Some airport taxes are not pre-paid and it is the travellers' responsibility to pay where applicable .Airlines and third party providers of travel and travel related services may change their prices, packages, flights and other information displayed on the Website at any time. All products, services and information displayed on the Website are subject to change without notice.

ILLUSTRATIONS :
• Photographs and illustrations and other promotional material on this Website are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.

INTELLECTUAL PROPERTY :
• Unless otherwise indicated, copyright in the Website and content included on the Website belongs to us or our licensors. All rights are reserved. You are provided access to the Website only for your personal and non-commercial use. Subject to applicable laws, you must not, without our permission:
• store, distribute, perform, communicate to the public, adapt or create derivative works from any part of the Website; or
• commercialise any information or services obtained from the Website. The trade marks used on the Website (if any) are our trade marks or the trade marks of a third party. Nothing on the Website should be construed as granting any licence to use any trade mark without the permission of the owner. You must not use any of our trade marks:
• As or as part of your trade marks.
• In connection with goods or services which are not ours.
• In a manner that may be confusing, misleading or deceptive.
• In a manner that disparages us or our information or services or the Website.

NEWSLETTER SUBSCRIBERS :
• Incredible Destination Management Services Pvt Ltd will send an email newsletter to people who enter their email address in the “subscribe to our newsletter” box of this Website. The newsletter will be sent out monthly to the advised e-mail address and contain the latest travel deals, news and promotional material. On occasion we may send additional newsletters to alert members to special offers or limited release specials. Your individual email address is not used for any other purpose and will not be supplied to a third party. Should any recipient of our newsletter wish to unsubscribe they can do so by clicking on unsubscribe at the bottom of the Home page, emailing us at Incredible Destination Management Services Pvt Ltd . travel or calling us on 0124-4231110/ 4636400.

WEBSITE CONTENT DISCLAIMER :
• Incredible Destination Management Services Pvt Ltd have taken all reasonable steps to ensure the accuracy of the information on this Website. However we can give no warranty regarding the accuracy or completeness of the content of this Website. Incredible Destination Management Services Pvt Ltd is not liable for any loss or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors, inaccuracies or omissions in the content contained in this Website. Incredible Destination Management Services Pvt Ltd is not liable for distortion of data arising from any technical fault including transmission errors, technical defects, interruptions, third party intervention or viruses.

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